Terms of Service

Effective Date: June 9, 2026  |  Last Updated: June 9, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Inn ("Company," "we," "us," or "our"), the operator of the website food-innpizza.rest and provider of food-related services described herein.

By accessing this Website, placing an online order, creating an account, subscribing to our communications, or otherwise engaging with any feature or service offered through this platform, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age or have the legal capacity to enter into a binding agreement under applicable law;
• You have the authority to agree to these Terms on behalf of yourself or, if applicable, any organization you represent;
• You consent to the collection and use of your information as described in our Privacy Policy, which is incorporated herein by reference.

If you are accessing or using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" or "your" shall apply to that entity.

2. Description of Services

Pizza Inn is a food service business operating in the United States. We provide the following services through our Website and physical locations:

2.1 Online Ordering

Our Website enables customers to browse our menu, customize food orders, and submit orders for pickup or delivery. Menu items, prices, availability, and delivery zones are subject to change without prior notice.

2.2 Menu and Food Products

We offer a variety of food items, including but not limited to pizzas, appetizers, beverages, desserts, and specialty items. All food products are prepared in our kitchen facilities and are subject to availability at the time of ordering.

2.3 Delivery and Pickup Services

Where available, we offer delivery services within specified geographic areas. Delivery times are estimates and may vary depending on order volume, weather conditions, traffic, and other factors beyond our control. Pickup services are available during our posted operating hours.

2.4 Promotional Programs and Loyalty Rewards

From time to time, we may offer promotional deals, discount codes, loyalty programs, or special offers. Such programs are governed by their own specific terms and conditions, which will be made available at the time of the promotion. We reserve the right to modify, suspend, or discontinue any promotional program at any time without liability.

2.5 Digital Communications

With your consent, we may send you marketing emails, text messages, or push notifications regarding new menu items, special offers, and company updates. You may opt out of these communications at any time as described in our Privacy Policy.

We reserve the right to modify, expand, reduce, or discontinue any aspect of our services at any time without prior notice, except where required by applicable law.

3. Eligibility and User Obligations

3.1 Eligibility Requirements

To use our Website and place orders, you must be at least 18 years of age and a resident or visitor within our service area in the United States. By using our services, you represent and warrant that you meet these eligibility requirements.

3.2 Account Registration

Certain features of our Website may require you to create a user account. You agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information to keep it accurate and current;
• Maintain the security and confidentiality of your account credentials;
• Notify us immediately of any unauthorized access to or use of your account;
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate any account that we believe, in our sole discretion, contains inaccurate information or has been used in violation of these Terms.

3.3 Accurate Order Information

You are responsible for ensuring that all information submitted when placing an order — including delivery address, contact information, dietary preferences, and payment details — is accurate and complete. Pizza Inn shall not be responsible for failed deliveries, incorrect orders, or other issues arising from inaccurate information provided by you.

4. Prohibited Activities

By using this Website, you agree not to engage in any of the following prohibited activities:

• Fraudulent Orders: Placing orders without the intent or ability to pay, using stolen or unauthorized payment credentials, or submitting false refund or dispute requests;
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Website, our servers, databases, or any systems connected to the Website;
• Data Scraping: Using automated tools, bots, spiders, or scrapers to collect information from this Website without our express written permission;
• Interference: Transmitting any viruses, malware, or other harmful code, or taking any action that disrupts, damages, or impairs the functionality of the Website or our services;
• Impersonation: Impersonating another person, entity, or Pizza Inn employee, or misrepresenting your affiliation with any person or organization;
• Unlawful Use: Using this Website for any purpose that is unlawful, harmful, abusive, harassing, defamatory, or otherwise objectionable under applicable United States federal or state law;
• Resale: Reselling, sublicensing, or commercially exploiting any portion of our services without our prior written consent;
• Spam: Sending unsolicited commercial communications to other users or third parties through our platform;
• Circumventing Security: Bypassing or attempting to bypass any security features, authentication measures, or access controls of the Website;
• Violating Third-Party Rights: Uploading or transmitting content that infringes upon the intellectual property, privacy, or other rights of any third party.

Violation of any of the above prohibitions may result in immediate termination of your account and access to our services, as well as potential legal action.

5. Intellectual Property Rights

5.1 Ownership

All content available on the Website — including but not limited to text, graphics, logos, images, photographs, menu descriptions, software, audio clips, video clips, data compilations, and the overall design and layout of the Website — is the exclusive property of Pizza Inn or its licensors and is protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and trademark law.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this Website solely for the purpose of browsing our menu and placing personal, non-commercial orders. This license does not include any right to:

• Reproduce, distribute, publicly display, or create derivative works of any Website content;
• Use our trademarks, service marks, or trade dress without our prior written consent;
• Reverse engineer, decompile, or disassemble any software or technology used to operate the Website;
• Remove or alter any copyright, trademark, or other proprietary notices.

5.3 Trademarks

The name "Pizza Inn," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Inn or its affiliates. You may not use these marks without our prior written permission. All other names, logos, product and service names, designs, and slogans used on this Website are the trademarks of their respective owners.

5.4 User-Submitted Content

If you submit any reviews, comments, feedback, suggestions, or other content to us through the Website, you grant Pizza Inn a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media format for any purpose, including marketing and promotional purposes, without compensation to you.

6. Payment Terms

6.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable sales taxes as required by law. Prices may change at any time without prior notice. The price applicable to your order will be the price displayed at the time you submit your order.

6.2 Accepted Payment Methods

We accept various forms of payment, including major credit cards, debit cards, and such other payment methods as we may designate from time to time on our Website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

6.3 Order Confirmation

Your order is not confirmed until you receive an order confirmation from us. We reserve the right to cancel or refuse any order for any reason, including but not limited to errors in pricing or product descriptions, unavailability of menu items, or suspicion of fraudulent activity.

6.4 Taxes

You are responsible for the payment of all applicable federal, state, and local taxes associated with your purchase. We will collect and remit applicable sales taxes as required by law.

6.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, if you receive an incorrect or unsatisfactory order due to our error, please contact us promptly at [email protected]. We will evaluate each situation on a case-by-case basis and may, at our sole discretion, offer a refund, store credit, or replacement order. Refund requests must be made within 24 hours of receiving your order.

7. Disclaimers and "As-Is" Basis

7.1 General Disclaimer

THIS WEBSITE AND ALL SERVICES, CONTENT, AND MATERIALS PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA INN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.

7.2 Food and Allergen Disclaimer

While we make reasonable efforts to provide accurate information about our food products, including ingredients and potential allergens, we cannot guarantee that our products are free from all allergens. Our food is prepared in facilities that handle common allergens including but not limited to gluten, dairy, eggs, nuts, and soy. Customers with food allergies or dietary restrictions are encouraged to contact us directly before placing an order. Pizza Inn shall not be liable for any adverse reactions resulting from undisclosed allergies or sensitivities.

7.3 Third-Party Services

Our Website may contain links to third-party websites or integrate third-party services (such as payment processors or delivery platforms). We do not endorse, control, or assume responsibility for the content, privacy practices, or services of any third-party websites or services. Your use of third-party services is at your own risk and subject to those parties' terms and conditions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT (15 U.S.C. § 41 ET SEQ.) AND APPLICABLE STATE CONSUMER PROTECTION STATUTES, IN NO EVENT SHALL PIZZA INN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS OR SERVICES;
• ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR OUR SERVICES;
• ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY DAMAGES ARISING FROM THE CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH YOUR USE OF OUR SERVICES.

IN ANY CASE, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA INN IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Inn and its respective officers, directors, shareholders, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or our services;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or contractual rights;
• Any content or materials you submit, post, or transmit through the Website;
• Any fraudulent, deceptive, or harmful activity carried out by you in connection with our services;
• Any claim that your use of our services caused damage to a third party.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Pizza Inn.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Pizza Inn operates, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the federal and state courts located in the United States for the resolution of any disputes not subject to arbitration as set forth herein.

For users located in California, these Terms are also subject to applicable provisions of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the California Business and Professions Code.

For all users in the United States, federal consumer protection laws administered by the Federal Trade Commission (FTC Act, 15 U.S.C. § 41 et seq.) apply. Nothing in these Terms is intended to waive any rights you may have under applicable federal or state consumer protection laws.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute within thirty (30) days of receiving your written notice. If the dispute is not resolved informally within this period, either party may proceed to binding arbitration as set forth below.

11.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED HEREIN, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF OUR WEBSITE, OR OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, RATHER THAN IN COURT. The arbitration shall be conducted in English in the United States, and the arbitrator's decision shall be final and binding.

11.3 Class Action Waiver

YOU AND PIZZA INN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS PROCEEDING.

11.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop the infringement or misappropriation of intellectual property rights. Small claims court actions are also excluded from mandatory arbitration, provided the matter remains within the small claims court's jurisdiction.

12. Term and Termination

12.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Website or our services.

12.2 Termination by You

You may terminate your use of this Website and any account you have created at any time by discontinuing use of the Website and, where applicable, submitting a written account deletion request to [email protected].

12.3 Termination by Us

We reserve the right to suspend or terminate your access to the Website and any accounts you hold, with or without prior notice and without liability to you, if:

• You violate any provision of these Terms;
• We reasonably believe your conduct poses a risk to us, other users, or third parties;
• Required to do so by applicable law or regulation;
• We decide to discontinue or substantially modify our services.

12.4 Effect of Termination

Upon termination, your right to access and use the Website and our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

13. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms of Service at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice, such as a prominent notice on the Website or an email notification to registered users.

Your continued access to or use of the Website after any changes to these Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Website and our services.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page regularly for any changes.

14. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or impaired by the invalidity or unenforceability of any other provision.

The failure of Pizza Inn to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default.

15. Additional Legal Provisions

15.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Pizza Inn regarding your use of the Website and our services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the subject matter hereof.

15.2 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and Pizza Inn, except as expressly set forth herein.

15.3 Force Majeure

Pizza Inn shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic events, government actions, labor disputes, power outages, internet service disruptions, or supply chain failures. In such events, we will make reasonable efforts to resume normal operations as quickly as practicable.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms to any third party without our prior written consent. Pizza Inn may freely assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

15.5 Headings

The section headings used in these Terms are for convenience only and shall not affect the interpretation of any provision.

15.6 Language

These Terms of Service are written in the English language. In the event of any conflict between an English version and any translation, the English version shall prevail.

16. California Users — Additional Rights

If you are a resident of California, you may have additional rights under applicable law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information we collect, the right to request deletion of personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. For more information about your California privacy rights, please review our Privacy Policy or contact us at [email protected].

17. Accessibility

Pizza Inn is committed to ensuring that our Website is accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards. If you encounter any accessibility barriers while using our Website, please contact us at [email protected] and we will make reasonable efforts to address your concerns.

18. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you wish to report a violation or exercise any of your legal rights, please contact us using the information below:

We will endeavor to respond to all inquiries within a reasonable time, generally within five (5) to ten (10) business days.